Privacy Policy

We collect only the information needed to provide and improve Tim AI:

• Email address — used to create your account, verify your identity, and let you log in securely.
• Chat messages and media — anything you type, send, or upload (including photos) is stored so Tim can respond and continue conversations across your devices.
• User account ID — a unique identifier assigned to your account to manage your data, settings, and subscription status.
• Basic usage analytics — anonymized or aggregated data about how the app is used (for example, feature usage and error reports) to help us keep the service running smoothly.

You can create an account and sign in with your email address and a password, with Sign in with Apple, or with Sign in with Google.

• Sign in with Google — we request only Google's basic sign-in permissions (openid, email and profile). Google shares your name, email address and profile picture with us. We use your name and email address only to create your account, sign you in, and show your name in the app. We do not use your profile picture. Signing in with Google does not give Tim AI access to your Gmail, Calendar, Contacts, Drive, or any other Google service. Connecting Google Calendar is a separate, optional step (see "Google Calendar and Google Contacts" below).
• Sign in with Apple — Apple shares a unique Apple user ID, your email address (or a private relay address if you choose "Hide My Email"), and your name the first time you sign in. We use this only to create your account and sign you in. We also store a sign-in token from Apple so that we can revoke Tim AI's access to your Apple ID when you delete your account.

Information we receive from Apple or Google is used only for signing in and managing your account. We do not sell it, share it with third parties for advertising, or use it to track you. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can connect your Google account in Settings → Connected apps → Google. Each permission has its own switch, and Tim only asks Google for a permission when you turn it on. Before Google's own permission screen, the app explains what Tim can and can't do, and you decide whether to continue.

• Read my calendar (Google permission "calendar.readonly"): Tim reads your calendars and events when you ask about your schedule (for example "What's on tomorrow?"), and checks the time for clashes before adding an event.
• Add events (Google permission "calendar.events.owned"): Tim adds events you ask for to a calendar you own. This is the narrowest permission Google offers for adding events; it would also allow changing and deleting events on calendars you own, but Tim AI only adds new events. The only changes it ever makes are to an event it has just added for you, and only when you press Undo (removes it) or Edit (changes its name, date or times), within 10 minutes. Tim never changes, moves or deletes your other events, and never invites guests or sends invitations.
• Look up my contacts (Google permission "contacts.readonly"): Tim searches your contacts, read-only, when you ask for someone's details (for example "What's Sara's number?"). It can't add, change or delete contacts.
• We also receive your Google email address, to show which account is connected.

How adding events works: Tim needs the event's name, day, start time and end time from you and never assumes how long it lasts. If "Read my calendar" is on, Tim first checks that time: if it's free, it says so; if it clashes, it names the other event and suggests free times instead. With Ask first(the default), you see a card with the details and nothing is added until you press Add. With Add automatically (your choice, in Settings), a clear request is added right away and a banner with Undo and Edit appears for 10 minutes. Tim still asks first for clashes, past times, unclear details, several events at once, or details taken from an email or other content.

• How it's used: only when you ask, and only to answer you or do what you asked. The relevant events or contacts are read from Google at that moment and sent to our AI provider to write the reply. Tim's reply is saved in your chat like any other reply. Connected apps are turned off in incognito chats.
• What we store: the access key Google gives us, encrypted with a key unique to your account; the email address of the connected Google account; which switches are on and your add mode; and the details of each event Tim prepared for you (encrypted), so its card in your chat can show what happened. Those details are deleted after 30 days. We don't store a copy of your calendar or your contacts. If Tim offers to remember something it read there and you tap Save, that short note is kept in Tim's memory (see "Tim's memory") until you delete it.
• What we never do: we don't sell your Google data, use it for advertising, use it to train or improve AI models, or let any person read it (except with your permission, for security reasons, or when the law requires it). It is not shared with anyone else except as needed to provide the feature you asked for.
• Switching off and disconnecting: turning a switch off in Settings stops Tim from using that permission right away. Settings → Connected apps → Disconnect removes Tim's access at Google and deletes the stored key right away. Deleting your Tim AI account does the same. You can also remove Tim AI at myaccount.google.com/permissions.

Tim AI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

In the Tim AI app for iPhone and iPad you can let Tim read and add to your Apple Calendar and Reminders (Settings → Connected apps → Apple; iOS asks for permission first). Tim reads them on your device only when you ask about your schedule or reminders, and sends what's needed with that message. Events and reminders Tim adds are only the ones you asked for.

Scheduled tasks: if you have at least one scheduled task and "Read my calendar" is on, the app sends a copy of today's and the next 2 days' Apple Calendar events (titles, times, places, calendar names) while it's open, so a scheduled briefing can include them even when your phone is off. We keep only the latest copy, encrypted with a key unique to your account; it's replaced each time and deleted when you switch reading off or have no scheduled tasks left. It's used for nothing else.

You can set your city in Settings → Tim → Your city (Tim suggests the city of your device's time zone; you confirm it or search for another). We store the city, its country, its time zone and its approximate center (rounded to about 1 km) with your account, and Tim uses them for the weather, local news and your daily briefings. Tim AI never uses your phone's GPS; you pick the city yourself. You can change or remove your city at any time.

To find places and the weather, our server sends the city name you type, or the city's approximate center, to Open-Meteo, a free weather service. Nothing that identifies you is sent with it.

When you send feedback (Settings → Help & feedback) we keep what you write, the type you chose and, if you add one, your screenshot. A bug report also includes your app version, device type, system version, language, plan and the date and time, shown to you before you send it. Your chats are never included. We use it only to answer you and to improve Tim AI; only the Tim AI team can read it. When you report one of Tim's replies, that reply and your reason are kept the same way. Deleting your account deletes your feedback.

We use the information we collect for a few specific purposes:

• To provide the AI chat and task features you ask for.
• To manage your account, authenticate you, and keep your session secure.
• To improve the app, fix bugs, and monitor performance.
• To communicate important service updates, if needed.

We do not sell your personal data. We do not use your information to track you across other companies' apps or websites.

Tim's replies are written using AI models from Anthropic (the Claude models), our AI provider. To write a reply, your message, the recent conversation, any photo or document you attach, and your saved memories (see "Tim's memory"), and details from connected apps you have switched on (for example the calendar events or contact details Tim looked up) are sent to Anthropic. Under Anthropic's commercial terms, Anthropic does not use this data to train its models.

In the app, Tim introduces itself as Tim. If you ask which company's AI powers Tim AI, Tim tells you it's a third-party AI provider and points you to this section.

The desktop app shows the Tim AI website (tim-ai.app) in its own window. It keeps your sign-in and settings on your computer, like a browser does, and doesn't collect anything beyond what the website does. Signing in with Google happens in your normal web browser, which then hands you back to the app.

The Mac app keeps itself up to date: it checks for new versions on our download server (downloads.tim-ai.app, hosted by Cloudflare), which sees your IP address and app version, like any website visit. Updates are only installed if they carry our digital signature. "Open at Login" is off unless you turn it on in the app menu.

On Windows, Tim AI is the website installed from your browser (Chrome or Edge), which collects nothing beyond what the website does. A Windows app in the Microsoft Store is coming soon; it will be updated by the Microsoft Store.

From version 1.34, the iPhone and iPad app carries its own screens and keeps them up to date by itself: it asks our server (tim-ai.app) whether newer screens are available and downloads them. Like any website visit, our server sees your IP address for these requests. Updates are only installed if they carry our digital signature, and if an update doesn't start properly, the app goes back to the previous version on its own.

So we can see whether updates work, the app sends one anonymous message after an update: the update's number and whether it was installed, undone, or couldn't be downloaded. Failed update downloads are counted anonymously too, with no account or device ID. Nothing else is in these messages: no account, no device ID, nothing from your chats. We only keep a daily total per update.

When you update to version 1.34, the app moves your sign-in and settings from the previous version to the new one on your device, once. Nothing is sent anywhere for this.

From version 1.37, so you stay signed in even if iOS clears the app's stored data (for example when your device is low on space), the app keeps a copy of your sign-in only on your device, in the secure Keychain of your iPhone or iPad. It is never sent anywhere and is never moved to another device. It is deleted when you sign out or delete your account, and a copy left behind after the app is deleted is never used: it is deleted when the app is installed again.

When you tap the microphone, what you say is turned into text in the message box. You can edit it, and nothing is sent until you tap send.

• iPhone and iPad app — Apple's speech recognition turns your speech into text. When your device and language support it, this happens on your device; otherwise Apple processes the audio on its servers under Apple's privacy policy.
• Website — your browser's speech service does this (for example, Chrome uses Google's servers and Safari uses Apple's).

Audio recordings you share or attach (iPhone and iPad app) — Apple's speech recognition turns the recording into text so Tim can read it (Tim can't hear audio). This happens on your device when your device supports the recording's language. If it doesn't, the recording is sent to Apple to be turned into text, under Apple's privacy policy, and the app tells you when this happened. Tim AI's own servers never receive or keep the audio; only the text you choose to send to Tim is handled like any other message.

Talk to Tim (where available) — you hold a button and speak, and Tim answers out loud. Only the resulting text is sent to Tim, exactly like a typed message (and it uses the same credits). Tim's spoken answer is made by a voice built into your device or browser; the answer text isn't sent anywhere else for this.

• iPhone and iPad app — Apple's speech recognition turns your speech into text. When your device and language support it, this happens on your device; otherwise the audio goes to Apple's servers to be turned into text, under Apple's privacy policy. The answer is read aloud with a voice installed on your device.
• Website — your browser's own speech recognition, as for the microphone above: Chrome sends the audio to Google's speech service, Microsoft Edge to Microsoft's, and Safari uses Apple's speech recognition. Where the browser can do it on your device for your language, Tim AI asks it to.

Talk to Tim isn't offered in the Mac app yet.

"Ask Tim AI" with Siri (iPhone and iPad) — you can say "Hey Siri, ask Tim AI …". Siri (Apple) turns your words into text, as it does for any Siri request, and gives the question to the Tim AI app. The app sends only that text to Tim AI, plus your Apple Calendar events for today and the next 7 days if you turned on "Read my calendar" in Tim AI and allowed calendar access; they're used only for that answer and aren't stored. Tim's answer goes back to Siri, which reads it out and shows it. To know it's you, the app keeps a random sign-in key in your device's Keychain; our server stores only a scrambled (hashed) copy of it. Signing out or changing your password switches it off. Each answer uses credits like a message.

Tim AI never receives or stores your audio — only the text you choose to send, like any other message. The app asks for microphone and speech recognition permission the first time you use it; you can change this at any time in your device's Settings.

When you save something to your Library (a link, a note, a photo, a PDF or a voice memo's text), we store it so Tim can find it for you later. For a link, our server opens the page once to read its text; for a video link it reads only the title and channel. Tim's AI provider reads each item once to write a title, a short summary and key points, and again when you ask Tim about it.

• Saved text is encrypted at rest with a key specific to your account; photos are kept encrypted in private storage. PDFs keep only their text, not the original file. Audio is never stored: only the transcript you saved.
• Nothing is saved automatically unless you turn on "Save things I share automatically", and anything that looks like a password, code or card number is skipped unless you choose to save it.
• Library content is never used to take actions (like adding events or sending email) on its own, and it is never saved in incognito chats.
• You can delete one item or everything in the Library at any time; deleting your account deletes the whole Library. "Export my data" includes it.

Tim can remember short facts about you so his replies fit you better, for example your name, your city, your plans or how you like answers written.

• What is saved: short notes of up to 240 characters each, at most five from one reply. Tim saves a note when you tell him something worth remembering, and when you answer the welcome questions. When a reply used outside content (a web search, a photo or document you attached, a link Tim read, or details from your calendar, contacts or email), Tim doesn't save anything by himself: he asks you first.
• Incognito chats never use or create memories.
• How it's used: with each message, your most recent memories (up to 40) are sent to our AI provider together with your message, so Tim can personalize the reply (see "Our AI provider"). Scheduled tasks use your recent memories in the same way. Memories are not used to train AI models, and we don't sell them.
• Where it's kept: in your account in our database, where only your account can read them. No one at Tim AI looks at them, with the same few exceptions as in "Data storage and security".
• See and delete: Settings → Tim → Tim's memory lists everything Tim remembers about you. Tap the bin next to a memory to forget it, or "Forget everything" to delete them all.
• Deleting your account deletes all your memories.

Incognito chats are not stored by Tim AI. Their messages are never saved to your account or our database, they don't use or create memories, and they don't appear in your chat list. An incognito chat is gone for good as soon as you leave it (start a new chat, open another chat or screen, sign out, or close the app).

To generate replies, your messages are still sent to our AI provider, the same as in a normal chat. Reporting a message is not available in incognito chats.

Your data is stored securely through our backend infrastructure provider. We use industry-standard security measures, including encryption in transit and access controls, to protect your information. Access to production data is limited to what is necessary to operate and support the service.

No one at Tim AI looks at your chats, Library, reminders or calendar. The only exceptions are when you send us feedback or report a reply (then we see that message), when you give us permission to help with a problem, when it's needed to keep the service secure (for example to investigate abuse), or when the law requires it.

Tim AI is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us and we will delete the information.

You can request a copy of your data, correct inaccurate information, or ask us to delete your account and associated data at any time. To make a request, contact us using the email address below. We will respond as promptly as we can.

You can delete your account and data from within the Tim AI app in Settings. You may also email us to request deletion. We will remove your personal data from our active systems, except where we are required to keep it for legal or security purposes.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: support@tim-ai.app